Definition of Communication:
Communication is the process of transferring signals/messages between a sender and a receiver through various methods, such as written words, nonverbal cues and spoken words. It is also the mechanism we use to establish and modify relationships.
Some Basic Tips for good communication:
1. Listen: respect others' right to complete their thoughts before you interrupt to say what you want to say.
2. Take notes while listening so as not to lose track of your thoughts.
3. Opinions are valuable; however, know the difference between thinking you know something and actually knowing it.
4. Understand the importance of recognizing that just because you think you know what you're talking about doesn't necessarily mean that it is right. Always appreciate others and when needed apologize and let the conversation continue.
5. Recognize others' contributions and points of view by nodding and verbalizing that you've heard them and can see their point. Be specific when offering constructive criticism by giving examples that make sense.
6. Stay focused; unless we narrow the parameters of a subject, our points are seldom recognized and appreciated as required elements of a broader understanding of the subject matter.
7. Always thank each participant in a group for their contributions, be they right or wrong, and your group will flourish and grow.
8. Be a leader and exercise humility, because too much strength and dominance leads to weakness.
9. Keep the conversation on track; it's fine to let people ramble a little, but unless we stay on topic, the chances of resolving or tying up a group conversation are minimized.
