]Library users are becoming more dependent on web resources owing to its ease of use and anywhere or anytime accessibility. This is mainly due to the way the Information and Communication Technology (ICT) tools and services have influenced the library services. When a user is in need of information, the first thing that comes to mind is the web. Earlier academic libraries were ‘place -based’ service providing institutions and users visited the library to consult the catalogue and use the physical collection of books, journals, CDs, etc. With the rapid changes in the field of information and communication technologies (ICT), library and information centers have been completely transformed. Web 2.0 tools have overcome the barriers to communication and the distance between the libraries and users.
The application of Web 2.0 tools can easily help libraries to survive and flourish in the Internet age. Web 2.0 technologies have also significance in the following aspects.
a. Powerful: Web 2.0 technologies can be a powerful allure for an organization; their interactivity promises to bring more employees into daily contact to lower cost. When used effectively, they also may encourage participation in projects and idea sharing.
b. Reduced Cost: Using web 2.0 technologies, most often report greater ability to share ideas, improved access to knowledge experts and reduced costs of communications, travel and operations.
c. Satisfaction: The ability to forge closer ties has increased user awareness and consideration of user activities, resulting in improved user satisfaction.
d. Easy Retrieval: The users find retrieving information from the Internet easier than visiting a library. The overwhelming success of Internet services indicates that libraries have to evolve and change to meet the needs of modern users.
e. Environment : Web 2.0 is providing engines of change for academic library environment. These tools help library professionals organize their materials, enhance services for users and improve internal functions.
