In 2017, we published a popular post on artificial intelligence (AI) technologies that would dominate that year, based on Forrester’s TechRadar report. Here’s the updated version, which includes 9 more technologies to watch out for this year. We hope they inspire you to join the 62% of companies boosting their enterprises in 2018.
1. Natural Language Generation
Natural language generation is an AI sub-discipline that converts data into text, enabling computers to communicate ideas with perfect accuracy. It is used in customer service to generate reports and market summaries and is offered by companies like Attivio, Automated Insights, Cambridge Semantics, Digital Reasoning, Lucidworks, Narrative Science, SAS, and Yseop.
2. Speech recognition
Siri is just one of the systems that can understand you. Every day, more and more systems are created that can transcribe human language, reaching hundreds of thousands through voice-response interactive systems and mobile apps. Companies offering speech recognition services include NICE, Nuance Communications, OpenText and Verint Systems.
3. Virtual Agents
A virtual agent is nothing more than a computer agent or program capable of interacting with humans. The most common example of this kind of technology are chatbots. Virtual agents are currently being used for customer service and support and as smart home managers. artificial-intelligence-technologies-chatbots. Some of the companies that provide virtual agents include Amazon, Apple, Artificial Solutions, Assist AI, Creative Virtual, Google, IBM, IPsoft, Microsoft and Satisfi.
4. Machine Learning Platforms
These days, computers can also easily learn, and they can be incredibly intelligent!
Machine learning (ML) is a subdiscipline of computer science and a branch of AI. Its goal is to develop techniques that allow computers to learn. By providing algorithms, APIs (application programming interface), development and training tools, big data, applications and other machines, ML platforms are gaining more and more traction every day. They are currently mainly being used for prediction and classification.
Some of the companies selling ML platforms include Amazon, Fractal Analytics, Google, H2O.ai, Microsoft, SAS, Skytree and Adext.
This last one is particularly interesting for one simple reason: Adext is the first and only AMaaS (Audience Management as a Service) in the world that applies real AI and machine learning to digital advertising to find the most profitable audience or demographic group for any ad. You can learn more about it here.