Business Process Management

Topics

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[1] Business Process Re-Engineering - Meaning, its Need and Technology

[2] BPM - Tacit Knowledge and Skills

[3] Continuous Improvement and Business Process Re-Engineering

[4] Measuring Process through Balanced Scorecards

[5] Definition of Key Performance Indicator (KPI)

[6] BPM Notations - Gateways and Events**

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