How to Change Employee Attitudes
Employee attitudes can make or break business profitability and sustainability efforts. Although it can be difficult to change the atmosphere in a toxic workplace, it's possible with positive thinking and actions. Listening to employee complaints and offering constructive feedback and resolutions encourages positive thinking. Learning how to appease and motivate employees can salvage talent from even the most negative work environments. Once you manage to change employee attitudes, your business can move in a positive direction.
Engage in ongoing dialogue with employees to monitor workplace attitudes. Initiate regular and spontaneous assessments of workplace satisfaction though meetings and surveys. Encourage employees to share ideas on improving workplace relations and performance. Institute an open door policy that makes employees feel like their opinions are valued and appreciated.
Keep employees informed of workplace changes and strategies. Employees who feel like they're being kept "in the loop" are more likely to keep and maintain positive attitudes. Hold regular meetings to provide updates on issues such as management and policy changes as well as structuring decisions. Allow employees to ask questions and respond to information.
Arrange team-building activities to promote unity. Playing games as a staff can encourage friendly interaction and make the workplace more enjoyable. Sponsor events such as organization days and picnics to help employees and their families form a tight-knit group. Allow employees to suggest suitable games and activities for increased participation and effort.
Offer incentives for positive action and performance. Recognize workplace excellence by giving out certificates, prizes and monetary awards. Setup quarterly ceremonies to reward ongoing achievers as well as improved employees. Push departments to meet goals by offering incentives such as dress-down days or pizza parties. Letting employees know that their efforts aren't being overlooked encourages them to work harder.
Demonstrate responsible leadership qualities and actions. Set a positive example by completing your work duties well above standard. Respond to employee inquiries and complaints in an efficient manner. Ensure that employees have access to all equipment and supplies needed for work completion. Avoid losing your cool in front of employees or engaging in negative behaviors such as gossip. Watch your body language and attitude and police others who demonstrate negative attitudes.
Tips & Warnings
1. It may be necessary to get rid of a few problem employees to move forward with your business goals. Keep yourself motivated by focusing on the ultimate business goals. Remember that employees can draw motivation from your enthusiasm.
2.Avoid making promises that can't be fulfilled, as this undermines your intentions.
3. Avoid taking decisions hearing from particular employee(s), as they might be inexperienced in the field or biased or their information might be misleading.
4. Always encourage discussions, interactions, and parliamentary (two-way) meetings.