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By Jeremy S
A common, ongoing issue that managers deal with relates to how much socialization goes on at work and whether or not their staff is being productive enough. Interestingly, recent studies show that there are a number of benefits to workplace socializing:
1. Increases productivity/performance – Research has shown that workplace chatter, even a little small talk, actually increases productivity. Employees’ moods, emotions and overall dispositions have a strong impact on job performance, decision-making, turnover, teamwork and leadership.
2. Maintains healthy living – Working in an unfriendly and cold environment takes its toll, both physically and emotionally. When employees feel comfortable with their peers and supported by management, the risk of sickness, disease, and the need to take a “mental health day” decreases dramatically.
3. Encourages teamwork – Encouraging your employees to develop relationships within the company not only goes a long way in creating a social, fun atmosphere, but also increases organizational loyalty by making them feel as if they belong to something more than a 9-5 job.
4. Acclimates new employees faster – The power a peer group has to make or break a new hire cannot be underestimated. Co-worker support – and encouraging socialization – may assist in helping him or her find a good fit within the company culture, as well as find the right mentor to get up-to-speed in the new role faster.
When it comes to employee socialization, however, there needs to be a proper balance. If you don’t draw the line somewhere, someone may try to take advantage of the situation. If your team members are too chatty, it can certainly have the opposite effect on productivity and efficiency.
So, as a manager, what can you do to make sure there are more positive outcomes than negative ones?
1. Socializing should be friendly and supportive. It’s okay for employees to stay within their comfort zone, if they happen to be more introverted. Mutual respect is a must.
2. Discourage gossip and rumors by using positive language to set the tone. It’s vital that you role model the expected behavior and lead by example.
3. Support joint collaborations among team members when working on projects or assignments.
4. Encourage your staff to consult with each other and share knowledge, expertise and processes.
5. Provide opportunities for people to just talk, such as when the workday begins/ends or for a few minutes before meetings.
6. Be honest and set clear expectations. Your staff needs to know that while occasionally socializing is acceptable, excessive talking or taking advantage of a situation is not allowed. Make sure to talk through any misconceptions and deal with any employee concerns right away.
Ultimately, it’s up to you to decide just how social you want your team to be. Keep in mind, though, that if you give your employees a little room to be “unproductive” from time to time, it may actually have the opposite effect in the long run.
What are your thoughts? Do you agree or disagree? How do you handle socialization within your team? Please feel free to ask questions or share your experiences below.
