To lodge a General Diary you will have to go to the police station of the area where the incident has taken place or likely to take place. If you do not know where exactly the incident has happened or going to happen, you may go to the nearest police station. Then you have to write an application mentioning the incident with sufficient detail and hand it over to the duty officer of the police station. The application has to be addressed to the officer in charge (OC) of the police station and provide your name, present address, permanent address and contact number at the bottom of the application. Upon receiving the application the duty officer will put it down in a register and will give you a number. That is your General Diary number for future reference.
Bangladesh Police has also introduced a online service for filing General Diaries. The service is called 'Citizen Help Request (CHR)' and is currently operational only for Dhaka city mostly for ‘Non-Urgent Cases’ which can be accessed from here:
http://chr.police.gov.bd.
The ‘Non-Urgent Cases’ includes:• Information about loss/theft of passports, certificates, identity cards, bank cheques, and other important documents
• Information on snatching
• Information on hang-outs of eve teasers, drug addicts or miscreants and any other unlawful assembly that may impede public peace
• Information about new recruitment or disappearance of night guards, guards, servants, caretakers
• Information about new/old tenants
Please note that there is no charge for filing of a General Diary. If you cannot write the application, the duty officer will assist you in writing it. For this there is no service charge as well.
