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How emotional awareness can improve effective communication

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abu_jafar:

Emotional awareness—the consciousness of your moment-to-moment emotional experience—and the ability to manage all of your feelings appropriately is the basis for effective communication.
Emotional awareness helps you:
   Understand and empathize with what is really troubling other people
   Understand yourself, including what’s really troubling you and what you really want
   Stay motivated to understand and empathize with the person you’re interacting with, even if you don’t like them or their message
   Communicate clearly and effectively, even when delivering negative messages
   Build strong, trusting, and rewarding relationships, think creatively, solve problems, and resolve conflicts

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