Educational > You need to know

Good Telephone Techniques

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shibli:
In order to communicate effectively and gain favorable attention from others, we all should know how to talk over phone. My suggestions are:

1. When calling, please please please introduce yourself, first of all, to avoid ambiguity and enigma.

2. And then ask for the person you want

3. Listen when the other person is talking

4. Cultivate a pleasant voice.

5. Be courteous

Finally we all should know what to say and what not to say and plan our conversation    
 

shibli:
Proper time for telephone calls....

1. Please don't call early in the morning because people whom you are calling to might be busy getting ready for office and doing other stuff.

2. Call the person you need one hour or half an hour later after the office hour starts. Because he or she needs sometime to do some tasks as soon as the office hour starts.

3. Please don't call during the lunch time unless it's emergency.

4. If you call at night, you have to be sure whether the receiver is OK with it.

5. Sometimes you can text a message and then call if the receiver is not picking up your call

6. Please always think about the time when you are calling and make sure the receiver is not busy.

lima_diu:

Dear Sir:

lots of thanks for your significant posting.

ashiqbest012:
Really effective suggestion. I always maintain it and I will be more careful about these matter.

Mostakima Yesmin:
Dear Shibli sir, I think these suggestions are helpful for us about to maintain good telephone techniques. I'll try to maintain it.

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