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Good Telephone Techniques

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shibli:
In order to communicate effectively and gain favorable attention from others, we all should know how to talk over phone. My suggestions are:

1. When calling, please please please introduce yourself, first of all, to avoid ambiguity and enigma.

2. And then ask for the person you want

3. Listen when the other person is talking

4. Cultivate a pleasant voice.

5. Be courteous

Finally we all should know what to say and what not to say and plan our conversation   
 
 

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