IT Help Desk > Use of email

Proper Email Address Etiquette

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Shabrina Akter:
Proper Email Address Etiquette
To, Cc and Bcc: What’s the Difference?

Most people know what happens when they address mail TO: people when creating a new message.

However, they are less sure about the two other options: CC: (carbon copy) and BCC: (blind carbon copy).

Use To: For Private Messages

If you are sending the message to only one address then the TO: option should be used.

Use BCC: for Lists

If you are sending the message to multiple addresses then the BCC: option should be used so that each person sees only their own address.

Use CC: Only in Special Cases

The CC: option essentially works the same way as the TO: option. Everybody will see the addresses included there. The main difference is intent.

In most cases you'll use the CC: option when you want to keep someone in the loop but no action is required AND all parties know the address. See the example below.


Source and details: https://www.russharvey.bc.ca/resources/email.html

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