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Secrets of FBI 16

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They know the secret to successful negotiations

Good work. Low angle close-up of strong handshake of intelligent businesspeople. Elegant man and woman are standing in office wearing formal clothesOlena Yakobchuk/Shutterstock

Ex-FBI negotiator Chris Voss gave away the number-one secret to getting your way in a negotiation. He told CNBC that there’s “power in patience”: “You’ve got to let the other side talk first, and you’ve got to make them feel in control.”

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