Maintenance control software, also known as computerized maintenance management system (CMMS) software, has been around for more than two decades now. Over the years, DPSI has invested heavily in further developing its software in order to keep pace with emerging technology and market trends. The following are 5 market trends that are driving evolution in the CMMS EAM software industry.
1. Mobile technology
Mobile technology has made a significant impact on CMMS/EAM software. Mobile devices have dramatically improved productivity by giving maintenance technicians access to work orders and equipment information right at their fingertips. They can also enter data into their maintenance management systems while on the go. For example, they could create work orders, record inventory received, and record safety data or readings. Barcode technology further expedites data entry with mobile devices.
2. Cloud-based applications
A growing number of CMMS software users want to have the ability to access their application via any computer or device with Internet access at any location. Cloud-based maintenance software that is hosted by the vendor enables users to experience the benefits offered by maintenance software without the large initial investment. Users who want On-Premise (licensed) software also have a Cloud add-on module that allow you to access your complete EAM system from a remote location on any computer with a network or Internet connection.
3. Business intelligence
The improvement of analysis and reporting tools in maintenance software has been an important development in recent years. In order to meet performance targets, maintenance managers must have access to up-to-date and accurate data at a glance. Business intelligence dashboards give maintenance managers a quick and effective way to analyze key performance indicators (KPIs). The data can be displayed in graphs, charts, and tables.
4. Aging workforce
The workforce is aging and more baby boomers are retiring. Owing to the shifting workforce, companies need a way to digitize their longtime employees’ knowledge, so they can pass it down to the next generation of maintenance technicians. Using maintenance software can be a helpful way to record and store the collective knowledge of employees. You can use it to document technical knowledge and create work plans.
5. Customers want more than just a software vendor
A growing number of companies are looking for CMMS software vendors who can serve as long-term partners and solutions providers. Successfully deploying maintenance control software and fostering user adoption is no easy feat. Approximately 70% of CMMS deployments fail due to lack of management buy-in, proper planning and training. That’s why it’s important to work with a vendor who is committed to ensuring that you make the most of your investment. When selecting maintenance software, don’t treat it like a one-time purchase. Remember that choosing CMMS software is the gateway to a long-term relationship with a vendor.