What about the downsides of hospitality IoT?
It’s true that connecting devices online introduces enormous efficiencies for the hospitality industry. But it also introduces threats like cyber attacks and security breaches.
Each device incorporated into a hotel’s digital infrastructure can be exploited by hackers. These hackers can use their access to hold a hotel’s systems hostage (and demand a ransom) or jeopardize the security and comfort of guests by playing with building controls.
These possibilities shouldn’t lead hotels to fear IoT in hospitality. It’s the way of the future and unavoidable. Rather, it should push hotel executives to think about how they can take advantage of the immense benefits of IoT in hospitality and get ahead of vulnerabilities.
Today, the IoT opportunities for hotels can elevate the guest experience. Hotels that incorporate IoT into their establishments will have a leg up on the competition.