E-communication:
An e-revolution has occurred over the last couple of years in the field of communication. Electronic communication involves collection, processing, storage and distribution of information through electronic devices. It is a collective reference to computer, information system, and data communication and computer networking.
Electronic communication is the result of integration of computer hardware, computer software, data-processing, office automation, networked multimedia, video conferencing and e-mail.
Objectives of E-communication:
It is true that now-a-days, the application of e-communication is expanding tremendously in various areas such as- banking, health care, commerce (B2B, B2C, and C2C), marketing, transportation, publishing, entertainment etc. because of-
•Reduction in errors, and incorrect judgment and interpretation.
•Ensuring high productivity and on time information supply
•Improved customer service by high processing speed and less errors.
•Saving administrative cost
•Reduction in cycle time resulting in improved profitability and return on assets
•Better security than the manual system