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Library of DIU / Why Need Change Management in the Libraries
« on: April 05, 2015, 11:59:19 AM »
Change management is the only feasible solution to overcome all the difficulties and problems created in ever changing environment for the overall development and progress. Change management has remained with the corporate world for a long time; it will remain so for so much longer. It is obvious that change management conceived and conducted outside of the employee is bound to fail. Leadership during change management period also has to be persuasive just as much as it should be focused. It must be driven by a clear definition of employees’ commitment to new goals in terms that everyone could understand and act on. Without such leadership, employees will remain skeptical of the vision for change and distrustful of management, and management will likewise be frustrated and stymied by employees’ resistance.

CRM system is very important option in libraries. Namely, libraries as educational    institutions have mission to gather, process, store and make access to    information and that's why they must make their services better and attract new    customers as well as keep existing users. CRM implementation can contribute to    development of better libraries’ services according to many studies as for    example    is research conducted in academic library. Namely, the main advantage    of CRM    implementation in libraries can be seen in their efficiency.

Suggestion for  academic libraries on development of CRM in libraries are: (1) CRM must be    included in the library strategic plan, (2) CRM must be a key strategy    for the    improvement of library service quality (3) library administrators must have strong leadership for achieving the effectiveness of CRM practices in the library (4) library staff must have good knowledge and understanding of CRM and its link to the library service quality improvement, (5) the working cultures for CRM effectiveness such as team working, cross functional work, and good    communication between staff must be encouraged and practiced in the    library,    and (6) technology must be fully supported for CRM in the library.

Library of DIU / Characteristics of an entrepreneur
« on: October 13, 2014, 10:09:11 AM »
The important characteristics of entrepreneurs as:

   1. Risk taking
   2. Creativity
   3. Work ethic
   4. Ambition
   5. Optimism
   6. Self-confidence
   7. Leadership qualities
   8. Addictiveness
   9. Drive to achieve
   10. Tolerance of ambiguity
   11. Resilience
   12. Tolerance of stress
   13. Decisiveness
   14. Ability to deal with failure
   15. High energy level
   16. Good social skills
   17. Clever and driven

Library of DIU / Some tips for good employers
« on: October 13, 2014, 09:57:14 AM »
Common sense: The thing with common sense is it is not that common. It is necessary though, for the smooth running of a business, unless you want to supervise everyone all the time.

Self-starter: You want to know that people are motivated to make things happen and won’t just sit waiting for the next instruction.

When they see a problem and a solution they will speak up.

Strong work ethic: They don’t expect an easy ride, something for nothing, and are prepared to work for their rewards

Honesty: They won’t cheat you

Integrity: They have consistency of character and act according to exemplary values, beliefs and principles.

Social intelligence: The skill of understanding and managing other people.

Emotional intelligence:
The skill of understanding and managing emotions.

High energy and positive attitude: They will work hard and well.

Team player and /or leader: That they can work with other people and lead if appropriate

Library of DIU / RFID Technology: Building a new environment in Libraries
« on: September 23, 2014, 12:41:12 PM »
RFID means Radio frequency identification i.e. the technology that uses radio waves to automatically identify individual items. The objective of any RFID system is to carry data in suitable transponders, generally known as tags and to retrieve data, by machine readable means, at a suitable time and place and to satisfy particular application needs. RFID is one of the most technologies being adopted by both industry and academic world. Modern academic library is a place where millions of books advanced; periodicals, CDs, DVDs and other electronic reading materials are contained. It is a challenge to manage for librarians, managing such type of huge collection.

RFID library management, using RFID tags library, is easy and convenient. A RFID library management system consists of books, each attached with an RFID tag, RFID reader, computer network and software. Library staff handle lending, returning, sorting, tagging etc. of books, using RFID tags in this library system. A person can locate RFID library books marked with a RFID tags, using the RFID reader which identifies and locates the book. When the book is carried to the counter, the library staff can either activate or deactivate the electronic article surveillance bit in the book's tag. If a book is borrowed, then the surveillance bit is deactivated.

Benefits of RFID use in Library

•   RFID improves library workflow by
•   Reducing non-value added work processes
•      Improves staff productivity
•    Improves customer service
•   Assist inventory check with ease.
•   Easy book identification for shelving process
•   Assist traceability of book allocation
•   Enhance book return processes by full automation of check-in, EAS activation and system updates completed simultaneously in   
        the self-return chute
•   Allow better accuracy in book collection management, resulting in reduced book purchase
•    More than one item can be checked out or checked in at the same time.
•    Items can be placed on reader without careful placement that it is required for line of sight system (bar code scanner)
•    Faster inventory process.
•    Ability to locate specific items

DIU library is going to implement this technology as soon as possible.

Library of DIU / Web 2.0 Technologies: A web based library system
« on: September 23, 2014, 12:12:53 PM »
Web 2.0 tools facilitate sharing, networking and disseminating information among users and other professional groups.

Web 2.0 is totally a technological-based modern concept before the professionals. It supposed to be much more about the working culture and willingness to communicate openly in virtual network. User participation is the key for the successful implementation of social software perception in the virtual world. Therefore library should think and crack the challenges to stand as good social partner in the online collaborative environment. The subsequent challenges should mull over while implementing social software in library.

The potentiality and credibility of librarian is a question mark in the age of information landscape where technology is changing drastically. The ongoing debate is on role of libraries “inefficient, limited and obsolete” (Crawford, 2006). Libraries and Librarians more important but they need to change. The geometric increase in the quantity and quality of information, greater access, easy and quick retrieval of information are most crucial issues in scenario of knowledge sharing and management. Also virtual presence of libraries is seems to be great debate for future.

Library websites of universities are virtual presentation of the university libraries to the world and are considered as a window for providing its services to the users electronically even outside the library walls. They are library’s virtual public face- the quasi equivalent of the front door, signage, pathfinders, collections or surrogates to the collections, services, and to an extent, its people.

Library users are becoming more dependent on web resources owing to its ease of use and anywhere or anytime accessibility. This is mainly due to the way the Information and Communication Technology (ICT) tools and services have influenced the library services. When a user is in need of information, the first thing that comes to mind is the web.

Earlier academic libraries were “place-based” service providing institutions and users visited the library to consult the catalogue and use the physical collection of books, journals, CDs, etc. With the rapid changes in the field of information and communication technologies (ICT), library and information centers have been completely transformed. Web 2.0 tools have overcome the barriers to communication and the distance between the libraries and users.

Library of DIU / Voice Library: A Technological Innovation
« on: June 18, 2014, 10:11:44 AM »

 Traffic jam stops our normal course of life. Traffic jam is affected our daily routine work, study and important events etc. During this period, we utilize / spend our valuable time to read newspaper, face book chatting, gossiping and sleeping in the journey. From now you will get better opportunity to learn and hear your text book voice through your mobile phone which is taught by your teachers in the class. 

Daffodil International University Library team is delighted to inform you that a new facility “Voice Library” is going to provide you as soon as possible. It is a great innovative idea applied for you who is always feeling tedious in the journey.

You will enjoy and as well as enhance your pronunciation through this system. As a result, you will be benefited who will attend in IELTS exam in future.

It is needed to register by your student ID, Mobile number and DIU e-mail address then you will get access into “Voice Library” website. After getting your password you will be able to access the “Voice Library”.

We need your feedback regarding voice library so that we can add more efficient technology for the betterment of our users. (
Registration fee     : Absolutely Free for DIU Students having email address.

Library of DIU / DIU library resource sharing
« on: June 08, 2014, 05:07:15 PM »
Information technology has extended the availability of information. Due to this reality, libraries are rethinking old practices related to acquisition, storage, organization, and dissemination of this growing quantity of information and knowledge. In the digital era, the shared use of individual library collections is a necessary element of organizational co-operation by libraries. Just as no library can be self-sufficient in meeting all the information needs of its users, so no organization can be self-sufficient. The supply of loans and copies between libraries in different organizations is a valuable and necessary part of resources sharing and networking. In this connection, DIU library resources shared by three reputed organizations through MoU like: Bangladesh Institute of Management (BIM), Dhaka Stock Exchange (DSE) and Dhaka Chamber of Commerce Business Institute (DBI). It is mentioned that about one thousand members of BIM have already registered and they utilize and download their required resources from DIU library website.

Library of DIU / Regarding DSpace (Digital Institutional Repository)
« on: June 08, 2014, 04:22:12 PM »
An Institutional Repository is an online focus for collecting, preserving, and disseminating information in digital form for the intellectual output of an institution.

“A university-based institutional repository is a set of services that a university offers to the members of its community for the management and dissemination of digital materials created by the institution and its community members. It is most essentially an organizational commitment to the stewardship of these digital materials, including long-term preservation where appropriate, as well as organization and access or distribution.

DSpace ( is a Digital Repository Software, created as a joint project of MIT Libraries and the Hewlett-Packard Company, and publicly released in November 2002 as Open-Source Software. The DSpace Digital Repository software is freely available as open source software from Source Forge ( under the terms of the BSD distribution license. Open source software DSpace is available for anyone to download and run at any type of institution, organization, or company (or even just an individual). Users are also allowed to modify DSpace to meet an organization’s specific needs. The specific terms of use are described in the BSD distribution license. DSpace is one of the open source software platform to store, manage and distribute the collections in digital format.

DIU library has already implemented DSpace software and all journal of articles of DIU uploaded into this software  and you will browse and select your required article and download from the link:

Library of DIU / Nelson Mandela’s leadership tips
« on: July 06, 2013, 12:19:36 PM »
Stengel’s new book, Mandela’s Way, was published earlier this year. These are based on his descriptions of Mandela’s leadership lessons.

No. 1: Courage is not the absence of fear–it’s inspiring others to move beyond it
. Mandela experienced fear on numerous fronts, including of course enduring 27 years of intimidation and brutality in prison. But he also knew not to let his fear show in a way that would endanger his cause. More important than prevailing over his own fears as an individual was the ability to stand resolute and focused as an example to generations of South Africans.

No. 2: Lead from the front–but don’t leave your base behind. Mandela’s lifetime of work as a politician and community organizer, tackling overwhelming odds of battling apartheid in a time when the prospect of success was both unlikely and dangerous, honed his skills as a visionary leader in the spotlight but never far from his core as a tactical leader. He never forgot who the least powerful people affected by his decisions were.

No. 3: Lead from the back–and let others believe they are in front. When his kitchen cabinet members would shout at him–to move faster, to be more radical –Mandela would simply listen. When he finally did speak at those meetings, he slowly and methodically summarized everyone’s points of view and then unfurled his own thoughts, subtly steering the decision in the direction he wanted without imposing it. The trick of leadership is allowing yourself to be led too. “It is wise,” he said, “to persuade people to do things and make them think it was their own idea.”

No. 4: Know your enemy–and learn about his favorite sport. As far back as the 1960s, Mandela began studying Afrikaans, the language of the white South Africans who created apartheid. His comrades in the ANC teased him about it, but he wanted to understand the Afrikaner’s worldview; he knew that one day he would be fighting them or negotiating with them, and either way, his destiny was tied to theirs. This was strategic in two senses: by speaking his opponents’ language, he might understand their strengths and weaknesses and formulate tactics accordingly. But he would also be ingratiating himself with his enemy. As we saw portrayed in the wonderful movie, “Invictus,” starring Morgan Freeman, Mandela studied rugby, the Afrikaners’ beloved sport, so he would be able to compare notes on teams and players.

No. 5: Keep your friends close–and your rivals even closer. Mandela believed that embracing his rivals was a way of controlling them: they were more dangerous on their own than within his circle of influence. He cherished loyalty, but he was never obsessed by it. After all, he used to say, “People act in their own interest.” It was simply a fact of human nature, not a flaw or a defect. Mandela learned that the way to deal with those he didn’t trust was to neutralize them with charm.

No. 6: Appearances matter–and remember to smile.
Mandela was tall and handsome, an amateur boxer who carried himself with the regal air of a chief’s son. And he had a smile that was like the sun coming out on a cloudy day. We sometimes forget the historical correlation between leadership and physicality. George Washington was the tallest and probably the strongest man in every room he entered. Size and strength have more to do with DNA than with leadership manuals, but Mandela understood how his appearance could advance his cause.

No. 7: Nothing is black or white. Mandela learned that life is never either. Decisions are complex, and there are always competing factors. To look for simple explanations is the bias of the human brain, but it doesn’t correspond to reality. Nothing is ever as straightforward as it appears. Mandela is comfortable with contradiction. As a politician, he was a pragmatist who saw the world as infinitely nuanced.

No. 8: Quitting is leading, too. Knowing how to abandon a failed idea, task or relationship is often the most difficult kind of decision a leader has to make. In many ways, Mandela’s greatest legacy as president of South Africa is the way he chose to leave it. When he was elected in 1994, Mandela probably could have pressed to be President for life–and there were many who felt that in return for his years in prison, that was the least South Africa could do. In the history of Africa, there have been only a handful of democratically elected leaders who willingly stood down from office. Mandela was determined to set a precedent for all who followed him, not only in South Africa but across the rest of the continent. He would be the anti-Mugabe, the man who gave birth to his country and refused to hold it hostage. He knew that leaders lead as much by what they choose not to do as what they do.

Library of DIU / Ramadan Fasting and Diabetes Mellitus
« on: July 02, 2013, 10:19:36 AM »
Most of the world’s great, recognized, and accepted religions recommend a period of fasting or abstinence from certain foods. Of these, the Islamic fast during the Muslim month of Ramadan is strictly observed every year. Islam specifically outlines one full month of fasting from sunrise to sunset. The experience of fasting is intended to teach Muslims self-discipline and self-restraint, and reminds them of the plight of the impoverished. Muslims observing the fast are required to abstain not only from eating and drinking, but also from consuming oral medications or use of intravenous nutritional fluids.

The month of Ramadan covers a period of 28 to 30 days. The dates of observance differ each year because Ramadan is set to a lunar calendar. Fasting extends each day from dawn until sunset, a period that varies by geographical location and season. In summer months and northern latitudes, the fast can last up to 18 hours or more. Islam recommends that fasting Muslims eat a meal, called “Sahar”, before dawn.

Individuals are exempt from Ramadan fasting if they are suffering from an illness that could be adversely affected by fasting. They are allowed to abstain from fasting for one day to all 30 days, depending on the condition of their illness. People diagnosed as diabetes fall into this category and, although they are exempted from fasting, they prefer to fast and often loathe not being able to observe Ramadan. Physicians working in Muslim countries and communities commonly face the difficult task of advising diabetic patients on the
safety of fasting as well as recommending the dietary and drug regimens diabetics should follow if they decide to fast. The lack of adequate literature on this subject makes it difficult to answer these questions. To judge correctly whether to medically permit a diabetic to fast, it is essential for physicians to have an in-depth understanding of the effect of Ramadan fasting on the pathophysiology of diabetes mellitus.

When most people think of ethics (or morals), they think of rules for distinguishing between right and wrong, such as the Golden Rule ("Do unto others as you would have them do unto you"), a code of professional conduct like the Hippocratic Oath ("First of all, do no harm"), a religious creed like the Ten Commandments ("Thou Shalt not kill..."), or a wise aphorisms like the sayings of Confucius. This is the most common way of defining "ethics": norms for conduct that distinguish between acceptable and unacceptable behavior.

Most people learn ethical norms at home, at school, in church, or in other social settings. Although most people acquire their sense of right and wrong during childhood, moral development occurs throughout life and human beings pass through different stages of growth as they mature. Ethical norms are so ubiquitous that one might be tempted to regard them as simple commonsense. On the other hand, if morality were nothing more than commonsense, then why are there so many ethical disputes and issues in our society?
One plausible explanation of these disagreements is that all people recognize some common ethical norms but different individuals interpret, apply, and balance these norms in different ways in light of their own values and life experiences.

Most societies also have legal rules that govern behavior, but ethical norms tend to be broader and more informal than laws. Although most societies use laws to enforce widely accepted moral standards and ethical and legal rules use similar concepts, it is important to remember that ethics and law are not the same. An action may be legal but unethical or illegal but ethical. We can also use ethical concepts and principles to criticize, evaluate, propose, or interpret laws. Indeed, in the last century, many social reformers urged citizens to disobey laws in order to protest what they regarded as immoral or unjust laws. Peaceful civil disobedience is an ethical way of expressing political viewpoints.

Another way of defining 'ethics' focuses on the disciplines that study standards of conduct, such as philosophy, theology, law, psychology, or sociology. For example, a "medical ethicist" is someone who studies ethical standards in medicine. One may also define ethics as a method, procedure, or perspective for deciding how to act and for analyzing complex problems and issues. For instance, in considering a complex issue like global warming, one may take an economic, ecological, political, or ethical perspective on the problem. While an economist might examine the cost and benefits of various policies related to global warming, an environmental ethicist could examine the ethical values and principles at stake.

 Many different disciplines, institutions, and professions have norms for behavior that suit their particular aims and goals. These norms also help members of the discipline to coordinate their actions or activities and to establish the public's trust of the discipline. For instance, ethical norms govern conduct in medicine, law, engineering, and business. Ethical norms also serve the aims or goals of research and apply to people who conduct scientific research or other scholarly or creative activities. There is even a specialized discipline, research ethics, which studies these norms.

There are several reasons why it is important to adhere to ethical norms in research. First, norms promote the aims of research, such as knowledge, truth, and avoidance of error. For example, prohibitions against fabricating, falsifying, or misrepresenting research data promote the truth and avoid error. Second, since research often involves a great deal of cooperation and coordination among many different people in different disciplines and institutions, ethical standards promote the values that are essential to collaborative work, such as trust, accountability, mutual respect, and fairness. For example, many ethical norms in research, such as guidelines for authorship, copyright and patenting policies, data sharing policies, and confidentiality rules in peer review, are designed to protect intellectual property interests while encouraging collaboration. Most researchers want to receive credit for their contributions and do not want to have their ideas stolen or disclosed prematurely. Third, many of the ethical norms help to ensure that researchers can be held accountable to the public. For instance, federal policies on research misconduct, conflicts of interest, the human subjects protections, and animal care and use are necessary in order to make sure that researchers who are funded by public money can be held accountable to the public. Fourth, ethical norms in research also help to build public support for research. People more likely to fund research project if they can trust the quality and integrity of research. Finally, many of the norms of research promote a variety of other important moral and social values, such as social responsibility, human rights, animal welfare, compliance with the law, and health and safety. Ethical lapses in research can significantly harm human and animal subjects, students, and the public. For example, a researcher who fabricates data in a clinical trial may harm or even kill patients, and a researcher who fails to abide by regulations and guidelines relating to radiation or biological safety may jeopardize his health and safety or the health and safety of staff and students.

Codes and Policies for Research Ethics
Given the importance of ethics for the conduct of research, it should come as no surprise that many different professional associations, government agencies, and universities have adopted specific codes, rules, and policies relating to research ethics. Many government agencies, such as the National Institutes of Health (NIH), the National Science Foundation (NSF), the Food and Drug Administration (FDA), the Environmental Protection Agency (EPA), and the US Department of Agriculture (USDA) have ethics rules for funded researchers. Other influential research ethics policies include the Uniform Requirements for Manuscripts Submitted to Biomedical Journals (International Committee of Medical Journal Editors), the Chemist's Code of Conduct (American Chemical Society), Code of Ethics (American Society for Clinical Laboratory Science) Ethical Principles of Psychologists (American Psychological Association), Statements on Ethics and Professional Responsibility (American Anthropological Association), Statement on Professional Ethics (American Association of University Professors), the Nuremberg Code and the Declaration of Helsinki (World Medical Association).

The following is a rough and general summary of some ethical principles that various codes address*:

Strive for honesty in all scientific communications. Honestly report data, results, methods and procedures, and publication status. Do not fabricate, falsify, or misrepresent data. Do not deceive colleagues, granting agencies, or the public.

Strive to avoid bias in experimental design, data analysis, data interpretation, peer review, personnel decisions, grant writing, expert testimony, and other aspects of research where objectivity is expected or required. Avoid or minimize bias or self-deception. Disclose personal or financial interests that may affect research.

 Keep your promises and agreements; act with sincerity; strive for consistency of thought and  action.

Avoid careless errors and negligence; carefully and critically examine your own work and the work of your peers. Keep good records of research activities, such as data collection, research design, and correspondence with agencies or journals.

Share data, results, ideas, tools, resources. Be open to criticism and new ideas.

Respect for Intellectual Property
Honor patents, copyrights, and other forms of intellectual property. Do not use unpublished data, methods, or results without permission. Give credit where credit is due. Give proper acknowledgement or credit for all contributions to research. Never plagiarize.

Protect confidential communications, such as papers or grants submitted for publication, personnel records, trade or military secrets, and patient records.

Responsible Publication
Publish in order to advance research and scholarship, not to advance just your own career. Avoid wasteful and duplicative publication.

Responsible Mentoring
Help to educate, mentor, and advise students. Promote their welfare and allow them to make their own decisions.

Respect for colleagues
Respect your colleagues and treat them fairly.

Social Responsibility
Strive to promote social good and prevent or mitigate social harms through research, public education, and advocacy.

Avoid discrimination against colleagues or students on the basis of sex, race, ethnicity, or other factors that are not related to their scientific competence and integrity.

Maintain and improve your own professional competence and expertise through lifelong education and learning; take steps to promote competence in science as a whole.
Know and obey relevant laws and institutional and governmental policies.

Animal Care
Show proper respect and care for animals when using them in research. Do not conduct unnecessary or poorly designed animal experiments.

Human Subjects Protection
When conducting research on human subjects, minimize harms and risks and maximize benefits; respect human dignity, privacy, and autonomy; take special precautions with vulnerable populations; and strive to distribute the benefits and burdens of research fairly.

The following points help us to be a great leader through strong leadership:

1.  Develop trust and credibility.  When people trust we, they will be more inclined to follow us.  If they follow us, and we have all the pieces of the puzzle in place as described throughout this course, we will succeed.  A leader builds trust by considering the “good of all” when making decisions. Leaders do not abuse their power, but build trust by using it properly.  Trust fosters collaboration, which contributes to openly sharing information, which then creates a solid team who supports each other.  Trust is based on the respect and expectations of a leader who cares and acts with compassion in a most positive way.  With trust there is: 
Honesty, Integrity, Compassion, Fairness and Good relationships

 Incorporating these five traits will help guide us on the right path to strong leadership.

2. Share the vision with absolute clarity.  Leaders need to share the vision of what they want their department to achieve.  For example, a leader might share a vision like, “We will be a world class customer service organization that provides the benchmark for customer satisfaction.”  To get others to see and understand our vision, we need to motivate and inspire with the same enthusiasm and positivity we have inside us.
It is vital, however, that our team understands the vision, and is 100% clear on the objectives.  We are striving for a better and secure future, while eliminating the common work related fears.  People with a shared vision are more productive and have a greater sense of achievement.  Inspire them to follow the processes and procedures we will put in place to achieve the vision.
We also need to listen to what they are saying.  Doing all the talking does not let them participate in the vision quest with their ideas. 
A way to see the dream come true is by charting successes, as well as failures.  If the employees always know where they stand, they will know what part they played in achieving the vision.

3.  Be there to help them succeed - Coaching, mentoring, communicating, and listening.  Great interpersonal skills are vital for a successful leader. We don’t lead by hiding behind our desk.  Be out there and find the strengths and talents of our employees, and place them where they can shine.  They need to know how their strengths serve the objectives.  Show them the respect they deserve, and we have their interests at heart.
The bottom line is that they need to know that we will be there to help them succeed.  We can do this by:

  * Coaching.  Try and help them improve their skills to do their job better.  Give them feedback on their performance with
      observations and give good advice.  Use specific statements rather than general comments, whether good or bad.

   * Mentoring.  Help them understand what we are all about, guide them for a better chance of promotion, and have them
      learn about other aspects and functions of the business.

    *Communicating.  Clearly share our visions and goals, encourage individuals and groups, praise when praise is due, and
      take the time for one-on-one meetings.

   * Listening.  Let them share ideas, concerns, and know we are approachable and caring. 

 The most important aspect here is that we are always looking at ways to help develop our employees’ unique skills, both individually and as a group, for a better future including possible growth in the company.  This is a win for the company as well.  The company will gain more productive employees, not to mention us will look good in upper managements eyes.

4.  Make the decisions and be held accountable. With the skills developed throughout this course, we will mostly make the right decisions and guide our department into the right direction.  We need to:

    Sift the data for facts and relevance.
    Look closely at the issue at hand while never losing sight of the big picture.

    Talk to subject experts if needed.

    Don’t make a decision too quickly unless necessary.

    Think about the cost-benefit for both short-term and long-term.

    Once a decision is made, do not be wish-washy or unsure about ourself.  You will be seen as a person who can be easily
    persuaded with little confidence.

 We as a leader are expected to take some chances and we might make some risky decisions.  In saying that, as people expect to be held accountable in their job performance, they also expect us to be held accountable as their leader.  If we fail or deny any wrong doing on our part, or place blame on someone else, you will lose credibility and not be seen as an effective leader.

We also need to know when it is better to follow, rather than lead, by trusting our employees’ suggestions.  Leaders realize they can’t know all the answers, and earn respect when they seek advice of others when needed.   
If we make a decision that is obviously seen as showing favoritism, or just a lack of judgment, by promoting someone who has bad work ethics, no respect, or below average performance, we will not only lose respect, but also hurt team morale.
Being held accountable is also a positive thing, as we want to be known for the good things that we do.  The same goes for our employees as it makes them feel important and appreciated.  We do, however, need to allow people to sometimes fail or make mistakes during the process of achieving difficult goals.  We do, however, also need to confront them.  By using our management and leadership skills, people will admit their mistakes and accept accountability. Our skills as leader will also help and coach them to improve.  If we do not already have the nerve and confidence to confront people, we will eventually, as the contents of this course should lift our confidence and ego immensely.
Make sure our decisions are always ethically sound.  Do not ask or expect our team to get the results unethically or use a “no matter what it takes” approach.

5.  Keep it all under control and headed in the right direction.  The objective of every leader should come with the mindset of striving for “mission accomplished.”  We, as leader and manager, need to focus on what’s most important related to the vision and goals of the organization.  You need to eliminate chaos and be known as a person with authority who can make the right decisions.  We might have 5 projects going on at once, but focusing more on the least important when the most important is in need of help will destroy our vision and miss our goals.  Make sure we get our team to focus on the most important and critical tasks to achieve the goals related to our vision.  By delegating tasks to the right people, fulfillment of the vision will become more likely.
Everyone needs to have the same focus and direction we have.  A sense of community within the team, with a common goal, is key.  If we waver and change our mind and direction continually, we will lose trust.  Consistency is key to maintaining control and keep things going in the right direction.
 Above “five key points” are the core competencies to strong leadership. 

IT Forum / What is life
« on: November 27, 2012, 11:58:18 AM »

1. Life is a challenge---------meet it
2. Life is a gift---------------accept it
3. Life is an adventure-------dare it
4. Life is a sorrow------overcome it
5. Life is a strategy--------accept it
6. Life is a duty-----------perform it
7. Life is a game--------------play it
8. Life is a mystery--------unfold it
9. Life is a song---------------sing it
10. Life is an opportunity---take it
11. Life is a promise---------fulfill it
12. Life is a struggle--------fight it
13. Life is a puzzle---------solve it

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