Topics

136

Articles and Write up / Dedicated to Winning the Sales Game? by Suzanne Ash

« on: February 11, 2014, 12:07:44 PM »

Practice makes perfect: How passionate salespeople polish their craft

"The younger generation -- they are over Twitter, they're over Facebook, because their parents are using it. But our customers are the parents. The executive buyers and the influencers are their parents." - Will Spendlove, VP Product Marketing | InsideView

Identifying winners in the sales industry isn't hard -- but putting your finger on why they are winning, not so much.

In his presentation at AA-ISP's Inside Sales event last week, InsideView's VP of Product Marketing, Will Spendlove, explained what makes for a successful salesperson. To successful salespeople, work is not a chore. They are passionate about selling -- and what's more, they learn from their losses, focus on improving their craft and continually build on their sales strategies. Spendlove says that for these reasons, salespeople who win actually treat work as a passion-driven hobby.

Like basketball, biking, traveling, and even wining-and-dining, sales is an art that you don't enter blind. If you're going to have a good time, and win, you need a strategy.

Watch Spendlove's complete presentation -- trust us, it's charming and interesting -- below!

And if you're not keen on clicking 'play' above, review our Cliff's Notes version below (and the complete deck on SlideShare).
How to master prospecting: 3 strategies for succeeding in sales

Create a plan that has nothing to do with what your sales manager's is asking for. This is how you will be successful. Start with data, insights, social and connections.

What's your Data Strategy? Think about the different places where data sits. Where do you get your data? How do you validate and keep it current?

Have you thought about your Insight Strategy? You should know your customer's business as well as they do. Do your research - what's going on with your customer's business right now, at this moment?

Do you have a Social and Connection Strategy? Your customers social. Are you matching their social style? Use social to push your personal brand. Follow your customers' posts -- these are the topics that are important to your customers. Also, what sources are you using to find connections?

Both before and after you've mapped out your personal sales strategy, ask yourself, "Can I make my strategy richer?" All personal sales strategies are multi-dimensional and will vary from person to person.
Source:Suzanne Ash | February 10, 2014

137

Articles and Write up / “Trending Now”: How Social Validation Impacts Your Quota by Suzanne Ash

« on: February 08, 2014, 03:44:21 PM »

A guy walks into a party

When attending a social event, it’s easy to see that you have a choice between two actions: dance, or retreat to a chair. If you were asked to make that choice right now, you would likely pry for more information. Your first question: “What’s the scene – what is everyone else doing?” You'd want to know if you’re attending a dinner party at your friend’s house, or if you're rockin’ out at a local event venue.

When faced with ambiguous situations, people tend to look to the conduct of others to determine appropriate behavior for themselves. This is the premise of “social proof” (also known as social validation) -- and not surprisingly, this concept is directly transferable to consumer behavior in the business world.
B2B encounters social proof

When your prospects think about your business, they’re also wondering, “What’s the scene?” To find out, they look for brand and product approval on social and customer review sites. While B2C industries have been keeping up with social validation for years, more recently B2B consumers have also started to scour the net for brand approval indicators.

How can you use social proof to drive revenue and retain customers?
Get 'Em Talking

Use Case #1: Forum / Training

Objective: Grow satisfaction. Teach customers how to be successful in using your product, and show them new and ingenious use cases.

Examples:

    Veteran customers use community forums to explain specific product features that are unclear to other users. Think of this as user-generated “how-to” (text or video) and remember that you will need to be involved in the moderation of forum advice.
    Company demo or training sessions often involve multiple users spanning several companies. Oftentimes, just seeing that other companies are jazzed about the product and willing to take the time to learn more about it, provides a feeling of validation within the group.

Use Case #2: Reviews / Testimonials

Objective: Use social media as a justification platform.

Examples:

    Customers who praise a product or company on review sites will justify future customers’ purchases.
    Pull quotes from customer review sites, or even direct communications between customers and your sales team (with permission), to highlight customer experiences. Be sure to add a face to a name whenever possible, as pictures increase credibility.

Use Case #3: Social

Objective: Let communications via social media highlight success rates and drive product/feature adoption.

Example:

    A customer’s praise for your product or service on a social channel can easily be “retweeted” or ”liked.” Keep an eye on people who are mentioning you so you can play the retweet/like game too.
    Customers may follow your company or product page, and even comment on your posts. Use this opportunity to post valuable content that showcases customer success.

Bottom line, when a customer expresses satisfaction and success using your product, make sure the world is watching. Social proof has taught us that customers with needs similar to circulating success stories will infer that they will derive the same success and satisfaction from your products.

138

Articles and Write up / 5 Secrets to Selling at Full Price ...

« on: February 05, 2014, 05:43:06 PM »

5 Secrets to Selling at Full Price

[/b]


 Recently on a phone call with a group of salespeople, I was asked if there were any secrets to selling at full price.

It was a great question and I shared with the group 5 things they need to do.

Check out the list I gave them:

SECRET 1:  Find better customers.

Selling to the wrong group is always going to create pricing pressure.  Just because a customer shows interest doesn’t make them a good customer.

I realize that goes in the face of conventional thinking, but I’m serious when I say this.

SECRET 2: Position Your product/service to warrant full price.

If your customers see what you’re selling as being cheap, then they’ll expect you to sell it to them at a reduced price.

Customers will always compare. It’s one of the ways they justify in their mind the price/value relationship.  Help them out with this by making sure the customer sees you as the premium solution.

SECRET 3: Position yourself and your selling process to command full price.

Just as you have to make sure your product/service is positioned to warrant full price, you have to make sure you are too.  You are what the customer is buying, and for that matter, the customer is buying you long before they buy what you’re selling.

SECRET 4: Be prepared to walk away.

If you are afraid to walk away, then how will you ever face the music and not cave on price?   The only way you can be certain you won’t cave on price is by being willing to walk away.

SECRET 5: Don’t offer discounts. Period.

In the end this is a pretty simple thing, yet so many salespeople still resort to offering a discount.  This is the reason I tell many sales managers they should take all pricing authority away from their salespeople.

When you look at the above “secrets,” which did you already know?

In the coming days, I’ll be expanding on each one of these 5 secrets to selling at full price and how to avoid discounting.

Source:  Mark Hunter “The Sales Hunter.” Sales Motivation Blog. Mark Hunter is the author of High-Profit Selling: Win the Sale Without Compromising on Price.

139

Articles and Write up / Sales-Marketing Alignment is a Win-Win

« on: February 05, 2014, 11:25:40 AM »

Sales-Marketing Alignment is a Win-Win ; By- Inside View

REVTalks Speakers Outlined the "How-To" of Revenue Marketing

If you haven’t already, it’s time to act on the key takeaways from the inaugural REVTalks marketing summit. InsideView is proud to have sponsored an event that was jam-packed with executive "Aha Moments," as well as solid ideas for approaching sales-marketing alignment and succeeding at revenue marketing. (If you're not sure why sales-marketing alignment is important, read through Eloqua's "It's All About Revenue" Page.)

REVTalks Recap

The Short Version
We combed the event for the most inspiring presentations and these speakers made our list:

Maria PergolinoMaria Pergolino | VP of Marketing, Apptus
When paying hundreds of dollars per sales-ready lead, Apptus doesn’t leave the first touch to chance. In addition to kicking off companywide campaigns (like marketing parties), Pergolino takes responsibility for keeping the sales organization on their toes by executing training sessions focused on closing deals and creating a respectable customer experience.

Meagen EisenbergMeagen Eisenberg | VP of Demand Gen, DocuSign
Eisenberg’s team shares an internal weekly "Sales Flash” email with a view into existing marketing campaigns, performance and expectations. Consistent communication between sales and marketing not only makes DocuSign’s sales team aware of the influx of new leads and generates excitement for reaching sales goals, it also promotes a solid relationship between the two teams.

Josiane FeigonJosiane Feigon | CEO, Tele-Smart Communications
Matt Heinz of Heinz Marketing has predicted that some sales functions (mostly lower-level, lead follow-up roles) will be absorbed by marketing departments in the coming years. With this shift in mind, marketing will also need to play a larger role in sourcing and hiring sales talent. Feigon has set a baseline on what what to look for when recruiting "inside sales superheroes."

The Long Version
To get a more detailed view into REVTalks, listen to the Sales Lead Management Association Radio interview segment featuring REVTalks speakers, sponsors and attendees last week (scroll to the bottom to listen to the radio podcast).

140

Articles and Write up / 5 Buyer Persona Questions to Boost Conversions

« on: February 01, 2014, 08:35:25 PM »

5 Buyer Persona Questions to Boost Conversions

It’s no secret that buyer personas are a valuable B2B marketing tool. These highly descriptive personality profiles help marketing teams know their buyers nearly as well as they know their close friends, allowing them to create irresistible marketing messages that earn easy conversions.

Although buyer personas can inspire magical marketing, they’re grounded firmly in reality. The marketing teams who get the most value from their buyer personas don’t make assumptions. Instead, they spend time interviewing and understanding real people.

The keys to conducting an excellent buyer interview are asking insightful questions, practicing skillful listening, and capturing every detail. Each of these tasks is so important that some marketing teams assign two people to interview buyers: one person runs the interview and facilitates a fluid conversation while the other person transcribes the dialog.

It’s important to have a list of questions prepared for your interviews, but don’t follow a script. Buyer persona strategist Adele Revella said in a recent podcast interview on MarketingProfs that buyer interviews are an exercise in “highly structured, but unscripted” conversation. Listen closely to what your buyer says and allow yourself to react naturally. When you make your buyer feel comfortable, he’ll be more candid with you and that’s when you’ll collect your most valuable customer intelligence.

Here are five questions every marketing pro should ask during a buyer interview:

1. What does success look like for you? Your buyer’s answer to this question will help you understand what his goals are and what’s important to him. If you know this, you can avoid promoting product or service benefits that he finds irrelevant.
2. What keeps you up at night? You’re in the business of solving problems for your buyer. Learning how these problems affect his everyday life will help you develop targeted messaging that demonstrates your product is the best solution to his problems. You’ll want to go into detail here and identify not only his primary pain points, but also how they make him feel.
3. What do you read/watch/listen to? Understanding where your buyer gets his information will help you determine where you should spend your marketing resources.
4. What do you do when you’re shopping for [product/service]? Insight into your buyer’s shopping process lets you determine what kinds of content he’ll find most useful and where he’ll look for that content.
5. “And what else?” This question, used often by journalists and executive coaches, may subtly convince your buyer to elaborate further on a particular point. The information that buyers volunteer without obvious prompting can be some of the best information you’ll collect in the entire interview.

Buyer personas don’t work unless they’re based on the behaviors of real people. Conducting interviews will help you understand what your buyers think and do, and why. Only then can you begin the work of designing marketing messages that drive sales.

Source: The Inside View

141

Articles and Write up / REVTalks: “Look, Up in the Sky . . . It’s a . . . Sales Superhero!”

« on: January 25, 2014, 10:46:50 AM »

Winning with the Justice League: How to Spot Your Next Sales Superhero

The inside sales hiring frenzy has hit. The competition for A-list inside sales talent, also know as today’s Inside Sales Superheroes, is brutal. Companies are aggressively growing their inside sales organizations– at the rate of 15% per year. And according to Insidesales.com, inside sales is growing at warp speed–300% faster than it’s field counterparts.


Everyone wants that innovative, disruptive, game-changer who will bring their superpowers to the organization and save the day. Their sales buzz is viral, vast, technically potent, and sprinkled with marketing wisdom. They don’t announce their presence with ringing phones, they’re jacked into the virtual world. If their fingers are flying, they’re making things happen in Sales 2.0.

So, which super qualities should you look for when recruiting inside sales superheroes? Josiane Feigon knows. Feigon, bestselling author and president of TeleSmart, will detail her must-have traits at Monday’s REVTalks, in San Francisco. In the meantime, here’s a sneak peek.

Moves at the Speed of Light
Nothing moves faster than The Flash. Today’s inside sales superheroes must think fast, learn fast, talk fast, respond fast and move fast. Impatience keeps them moving at light-speed. They are always ready for the next big sale.

Laser Focus
Just like Cyclops, who can fire an optic blast from his eyes, today’s inside sales superheroes have the laser focus to make things happen. They get more accomplished in less time because they tune out distractions and spend more time uni-tasking than they do multi-tasking.

Digital Influence
Tony Starks, aka Iron Man, is an ingenious engineer who uses his super-tech knowhow to survive — just like today’s inside sales superheroes. They understand that building a strong digital footprint filled with quality contacts and influential followers is the only way to survive in today’s fast-changing sales 2.0 landscape.

Source: InsideView at REVTalks.

142

Articles and Write up / REVTalks Smashes the Executive Knowledge Gap by InsideView

« on: January 23, 2014, 10:29:07 AM »

Revolutionary Marketing Summit Allows Executives to Share “Aha” Moments

According to an informal survey by marketing consulting firm the Pedowitz Group, only 10% of marketers in 2008 indicated that they were responsible for generating revenue. Last year, that number had jumped to over 70%. The aim of RevTalks, a revolutionary revenue marketing summit, is to merge a traditional marketing summit with a leadership conference. While not a new concept on its own, REVTalks is the first step toward closing the knowledge gap between marketing executives who are succeeding at revenue marketing and those who are eager to learn. Similar to TED Talks, REVTalks has become a forum for inspirational revenue marketing ideas that are worth sharing.

In developing this unique discussion format, Debbie Qaqish and the Pedowitz Group focused their attention on the CMO’s accountability for revenue. Instead of creating marketing strategy from the the bottom up, we’re starting to absorb it from the C-level down. Qaqish maintains that executives are at the forefront of marketing’s switch from a spending department to a revenue driving department: “While there is a lot of training and best practices in the market for users and managers, there is not a single executive forum dedicated to an executive-level dialogue of transforming marketing from a cost center to a revenue center.”

In fact, when researching her book, Rise of the Revenue Marketer, Qaqish found that all of the 20+ executives she’d interviewed had at least one defining (“aha!”) moment that made the difference between financial success and a slow death. These stories emerged naturally and illustrated each executive as an architect of innovation. CMOs are evolving into CROs. Next Monday at REVTalks, six key leadership themes will help executives discover new strategies and tools to overcome the challenges of this evolving role.

InsideView is a Proud Sponsor of REVTalks

Live Talk: Join us at REVTalks’ for “Look, Up in the Sky… It’s a… Sales Superhero!” Runs 15 minutes. Will take place next Monday, January 27th in San Francisco.

Description: Josiane Feigon, a pioneer of the Sales 2.0 movement, and author of the new book Smart Sales Manager, is one of 36 speakers who will present at REVTalks. In her talk, Feigon will not only review the desired sales and marketing alignment, but will also describe the best qualities of the most successful salespeople.

Be sure to read tomorrow’s blog post previewing Feigon’s Sales Superheros talk!

Get Inspired, Have a Laugh

Video: TED Talks’ “Life lessons from an ad man.” Runs about 16 minutes. Filmed at the 2009 TED Conference in Oxford.
Description: Rory Sutherland makes the daring assertion that a change in perceived value can be just as satisfying as what we consider “real” value — and his conclusion has interesting consequences for how we look at life.

143

Articles and Write up / 7 Secrets to Successfully Presenting Your Price

« on: January 22, 2014, 03:10:26 PM »

7 Secrets to Successfully Presenting Your Price (and Getting It!)


You’ve had a great sales call, the customer is motivated, they’re ready to buy and you know you can close the deal.

Here are 7 secrets you need to follow to ensure you get the price you want:

1.  Deliver it with confidence.

Worst thing you can do is look unconfident as you present it. Confidence means positive solid body language, eye contact and a solid voice.

2.  Make the offer time sensitive.

In both the offer and in your verbal comment state the offer is only good for “x” amount of time.

3.  Don’t present the offer and then ask something stupid such as, “So what do you think?”  Present it and be silent.

The old rule applies. The person who talks first, loses.

4.  Do not negotiate.

You present and be prepared to walk away if they reject it.  If you go in with the attitude of negotiating you will. My rule is you sell first and negotiate second.  This means before you negotiate anything, the customer must reject your offer twice.  Be prepared to walk away.

If you’ve done your job in learning the customer’s needs and basing your offer off what they’re looking for, there is a good chance they will come back and accept it.

5.  Be ready to present two options.

First, present a high-priced option, and second, present the price offer you’re looking for.  The high-price offer can give the second offer a nice contrast of being affordable to the customer.  Having two options and allowing the customer to decide allows them to feel as if they’re in control.

6.  If dealing with someone who has an ego, allow them to make a choice on something such as a delivery date, invoice terms or something that allows them to feel as if they’re getting something special.

Key is to know what you might offer before you present anything and make sure whatever is offered does not negatively impact your price or profit margin.

7.  Use the presumptive closing technique.

With this approach you give them the price and then state something like, “We’ll go ahead and start working on the project next Monday.”

There they are. 7 secrets on how to present your price and get most of all get the price you want.

Source: @ Copyright 2014, Mark Hunter “The Sales Hunter.” Sales Motivation Blog.

144

Articles and Write up / Thank God It’s Monday! by InsideView

« on: January 18, 2014, 01:40:52 PM »

“It’s inspiring to see, when you let your employees design their own space, what they come up with."  - Umberto Milletti, CEO | InsideView


Thank God it's Monday

When InsideView’s Hyderabad team grew to 105 people, it was clear that we’d outgrown our office space. What happened next wasn’t terribly ordinary for a company of our size. We never called an interior designer and our reliance on architectural proposals faded into the background. We collaborated from the bottom up.
Inspiring a Culture of Innovation

Our first order of business was to answer a seemingly daunting question: “How can we create a fresh workspace that inspires a culture of innovation, even on a Monday?” We recognized that nurturing an innovative, productive environment required letting go of the conventional approaches to office design that we had become familiar with over the course of our careers.

That meant we needed to clear our minds of any pre-conceived structural notions. We started with an empty space and eliminated the dropped-ceiling.

At first glance, the theme of innovation appeared abstract and difficult to personify in a work space. Afterall, we’re not interior designers. So, we began simply.  We looked toward the most prominent innovative implementation that resonated with our team: Agile development.
Detailing the Design Process
Scrummification  \skruhm-i-fi-key-shuh n\ noun
:  the process of making or building a reactive physical space that accommodates change fluidly.

Beneath innovation, two major themes emerged as we hammered out the vision of our new office: "Scrummification" (we like to think we are the first to coin this term) and Inspiration. Sesha Rao, our director of operations in India, explained the process in terms of these driving concepts.

Vibrant-Space_web

Scrummification: Our goal was to align our new facility to the Agile and Scrum development processes that we’d adopted. To our team, Scrummification means:

    Everyone can see everyone else
    Working away from assigned desks is encouraged
    Whiteboard space is readily available
    Impromptu meeting spaces, lounges, and open areas are everywhere

Inspiration: Next, we needed to inspire our engineers to be fully productive in our newly Scrummified facility. We found that Inspiration means several things to our team:

    A modern/industrial feel with high ceilings and glass partitions allowing for plenty of natural light
    Full writing walls instead of traditional whiteboards
    Themed conference rooms, exciting color schemes, and couches or sitting cubes instead of basic tables and chairs
    Entertainment areas with space for games and recreation
    A wall of fame, customer accolades, culture pillars, culture branding, and depictions global office integration and teamwork

Over a period of a few months, these two ideas fed into the final design and led us to a creative configuration of the space. We gave inspiration, collaboration, ideation and excitement a boost by employing various “experience zones” throughout the office. And, by the close of the project, innovation lived within our walls.

Read about the themes and specific design elements of our Hyderabad office below, and stay tuned to hear how the scrum teams are using and enjoying the new space.

Writing-bd_2_small
Influential Themes

Enthusiastic Inspiration

Speaking to the team’s youthful spirit, office walls are painted vibrantly and adorned with elements of modern art, mirroring a creative coffee shop vibe. Functionality inspired each office element - for example, removing the dropped ceiling not only gave the space a modern industrial look, but also brought in natural light. Bookshelves in the shape of the company logo serve as seating for three people. A colorful word cloud on wallpaper showcases technical jargon regularly heard in the office.

Nimble Ideation

The walls contain 4-ft tall writing spaces for scrum teams to write and draw out concepts wherever they land. Increased availability for writing space not only reduces the need to constantly erase ideas, but also narrows the delay between generating and recording ideas. Sprint islands also contain whiteboards to record important metrics.
   

Seamless Collaboration

The layout provides a mostly unobstructed view of the rest of the office from any seat in the house. Cubicle workstations (with low or no partitions) are customized as circular pods. Each pod, called a “sprint bay,” is accompanied by a “sprint island.” Exactly as it sounds, the bay houses assigned desks, while the island is an adjacent open space where scrum teams can execute impromptu meetings. The sprint bay is set up to encourage team members to roll chairs around the bay.

Breaking Monotony

Various seating configurations accommodate any mood: hanging chairs (featuring grass rugs beneath) for solitude, a pantry for watercooler conversations, multiple lounges for collaborative sessions, and a library for quieter sessions. Small meeting rooms and larger conference rooms in various themes are available for more private deliberations.

Has your team created a cool workspace? Share your experience!

145

Articles and Write up / Valuable Sales Tools > Trite Sales Mantras

« on: January 15, 2014, 10:34:50 AM »

    

Is Glengarry Glen Ross Still Relevant to Sales?; by Suzanne Ash
Valuable Sales Tools > Trite Sales Mantras

[/b]

Who can forget the epic monologue delivered by a young Alec Baldwin in the film version of Mamet’s classic "Glengarry Glen Ross," a seminal commentary on the sales world of the mid-1980s. The arrogant sales consultant (Baldwin) spits out tag lines like "Coffee is for closers" and "Always Be Closing!" while Ed Harris and Jack Lemmon sit nearby, chastised and dejected.  But these scenes really underscore what the drama is about - essentially, how to motivate people to sell. So, how can we best conceptualize these themes in today’s world of selling?

ABC Chalkboard

First, we should jump back to 2013, and perhaps earlier. Using existing data to enrich customer information is now one of the biggest resources to hit the sales floor. It’s part of a data revolution that is sweeping the entire business world, not just sales.

In the classic GGGR scenario, the harried sales veterans who blamed poor conversions on bad leads wouldn’t complain about lists of targeted prospects who have a greater chance of buying what they’re selling. It’s obvious that doing more with data gives salespeople an edge.

Luckily, today’s sales manager has been able to give up on belittlement and fear-inspired competition. Forceful leadership may draw attention—picture an angry coach feeling helpless on the sidelines of his pro team’s important game—but motivating and empowering a sales force takes more effective inspiration.

Traditional, harsh strategies will not accomplish what they would have in the 1980s, when sales had fewer options. Reps who are not dealing with a personal-finance dilemma (Lemmon) or a narcissistic disorder (Al Pacino) are likely to walk off the job when faced with an irate manager. Gone are the days when sales reps are treated like gladiators in a down cycle.

Part of the solution to the “Always Be Closing” mindset lies in reversing the mantra of “Coffee is for closers.” Maybe cake is still for closers, but effective sales people need coffee (read: fuel) to keep closing deals. Ultimately, things like building more complete prospect and customer profiles can help sales teams achieve their goals. If we teach our sales teams to use the tools that are available to them, rather than merely re-actively managing our teams based on a win or a loss, then we will be vastly better prepared to meet our goals with open arms instead of clinched fists.

It’s been said that the sales leadership of our time boasts an iterative approach—it’s not sink-or-swim. In that regard, the newest mantra is “Always Be Coaching.” And it’s a win-win.

146

Articles and Write up / 2014: Enter CRM Intelligence

« on: January 07, 2014, 01:59:10 PM »

Lighting a Fire Under the Sales Process

[/u]

As we head into 2014 I am sure of one thing: CRM Intelligence is making a name for itself. Tens of thousands of companies have realized that success is fueled by a CRM process that employs market insight, accurate company data, and customer intelligence. The days of blazing through volumes of generic outreach and uninformed calls are over.

Looking Forward With InsideView

Especially over the last year, we have seen unprecedented change in the B2B marketing and sales process. The CMO and VP of Sales are inextricably tied together by a joint requirement to meet revenue goals. What’s more, buyers expect sales and marketing people to understand their business and its needs – before they strike up a conversation. Marketing and sales cannot survive these expectations without an intelligent CRM workflow at their fingertips providing accurate prospect and customer information. This is CRM Intelligence - the new lifeblood of marketing and sales.
InsideView Encourages Industry Growth

InsideView is proud to have led the market through this evolution, and we will continue to be the industry’s most progressive innovator. While the advent of CRM Intelligence is remarkable, and is already delivering tremendous results, we believe the CRM industry is still in the early stages of what is possible.

Anticipate broader adoption of advanced data science that delivers company and contact data accurately, and in real time. Not only will private connection networks continue to expand, they will also offer greater access to prospects via professional and social connections, customer referrals and partner relationships. Insights about industries, market trends and companies will empower customer-facing employees so that they may offer relevant services and products at the most appropriate times. Marketing, sales, and even customer service professionals, will engage customers by presenting a clear understanding of customers’ business needs. This is the foundation of CRM intelligence.

The advancement of CRM Intelligence plays a critical role in finding buyers, winning deals and growing accounts. At InsideView, we are both excited about and dedicated to increasing the quality and quantity of the intelligence available to customer-facing employees, as they comprise the revenue engine of today’s B2B companies.

This year promises to be an impactful one for the CRM industry. CRM Intelligence is here!

Source: Umberto Milletti
CEO | InsideView
@umbertom

147

Internship for DIU Student / Career Opportunity @ Expo Group

« on: December 20, 2013, 11:18:09 AM »

Career Development Center (CDC)

Daffodil International University

[/b]

 

Career Opportunity @ Expo Group

[/b]

 

Expo Group is a consulting firm offering their expertise to Norwegian companies attending exhibition abroad. They have many years of local and International experience and a worldwide network of experience partners.


Expo Group, Bangladesh is now looking for the following position.

 
Position: IT Executive

Educational Qualification: CSE Graduate, with exemplary academic excellence from Daffodil International University


Job Responsibility:

    Direct the development, implementation and administration of all IT.
    Perform Project management of IT initiatives.
    Ensure timely and accurate delivery of technology products and services.
    Manage multiple areas of technology and multiple departments.
    Oversee hiring, staffing, training, disciplining and performance appraisals.
    Preparation and management of operating and capital budgets.
    Oversee new system facilitation, current system enhancements
    Manage internal/external application upgrades.
    Define and improve all system and network operations processes.
    Negotiate contracts with manufacturers for all software, hardware and consulting services.
    Create strategic goals and convert to easily implemented plans.
    Manage external vendors relationships and services.

Basic Requirements:

    Sound subject knowledge
    Well Disciplined & Self Starter
    Readiness to work hard
    Smart, ambitious and determined to set a successful career.


Experience: Fresher’s can apply but experience with 4 to 6 months will get preference.

Salary Range: Negotiable.

Other Benefits:  As per company policy.

If you are interested to apply, please send your Updated Résumé here:  cdc.job@daffodilvarsity.edu.bd before December 21, 2013.

N.B.: No Résumé will be allowed if it is not sent from DIU Student mail ID.

148

Job market for DIU student / Internship Opportunity @ Grameenphone & UCBL

« on: December 20, 2013, 10:51:51 AM »

Career Development Center (CDC)

Daffodil International University

Internship Opportunity @ Grameenphone & UCBL

[/b]


Grameenphone & United Commercial Bank Ltd. is offering  for the following position.


Position Title: Intern.

Educational qualification: BBA/MBA, with exemplary academic excellence from Daffodil International University.


Skills Requirements:

    Effective communication skills
    Positive service mindset with helping attitude
    Ability to work under pressure
    Flexibility
    Basic computer literacy and knowledge in office application


Salary Range: Negotiable


Other Benefits:  As per company policy.

 
If you are interested please send your Updated Résumé here:  cdc.internship@daffodilvarsity.edu.bd on or before December 21, 2013.


**Please mention “Internship (Grameenphone & UCBL)” as a subject of the mail.


N.B.: No Résumé will be allowed if it is not sent from DIU Student mail ID.


For more info: 01713-493042, 01687-102122.

149

Job market for DIU student / Internship Opportunity @ Aarong

« on: December 20, 2013, 10:47:18 AM »

Career Development Center (CDC)

Daffodil International University

[/b]

Internship Opportunity @ Aarong

Aarong is a contemporary lifestyle store in Bangladesh, which was conceived and founded by Shilu Abed. Aarong is a store famous for selling the country's own products, which are made in Bangladesh.


Aarong is now looking for the following position.


Position Title: Intern.

Educational qualification: BBA-HRM, with exemplary academic excellence from Daffodil International University.


Skills Requirements:

    Effective communication skills
    Positive service mindset with helping attitude
    Ability to work under pressure
    Flexibility
    Basic computer literacy and knowledge in office application


Salary Range: Negotiable


Other Benefits:  As per company policy.


If you are interested please send your Updated Résumé here:  cdc.internship@daffodilvarsity.edu.bd on or before December 21, 2013.

**Please mention “Internship (Aarong)” as a subject of the mail.


N.B.: No Résumé will be allowed if it is not sent from DIU Student mail ID.

For more info: 01713-493042, 01687-102122.

150

General Knowledge / Seminar on "Planning Your Career: Emerging Subject Areas, Study and Scholarship

« on: November 26, 2013, 10:10:39 AM »

Dear Students:


A seminar on "Planning Your Career: Emerging Subject Areas, Study and Scholarship Opportunities Abroad" is going to be held December 02, 2013 at 10:00 am in the Digital Classroom.


The facilitator is Syed Abidi, Project Manager, South Asia and Middle East, Anglia Ruskin University.


Syed Abidi is a renowned education consultant in Pakistan with more than 20 years of experience as provider of higher education services. Currently he is working as Project Manager for Anglia Ruskin University, UK. His responsibilities are to explore strategic and corporate linkage possibilities with higher education institutions in his area of operations.



Please get registered at CDC office.

--

With Regards,

Career Development Center (CDC)

Daffodil International University
Business Campus (Prince Plaza,level-4)
4/2, Sobahanbag, Dhanmondi, Dhaka-1207
Tel: 880-2-8130864, 8129348,Ext-333/324

FB page: https://www.facebook.com/diu.cdc

http://cdc.daffodilvarsity.edu.bd/