Identifying Market Segments and Targets
Chapter: 8
What is a Market Segment?
A market segment consists of a group of customers who share a similar set of needs and wants.
What is Customerization?
Customerization combines operationally driven mass customization with customized marketing in a way that empowers consumers to design the product and service offering of their choice.
Effective Segmentation Criteria
Not all segmentation schemes are useful. Similarly, not all types of segmentation are useful. It is important to recognize that a marketer needs to use relevant variables to segment a market.
To be useful, market segments must rate favorably on five key criteria:
• Measurable: পরিমাপ
The size, purchasing power and characteristics of the segment can be measured.
• Substantial: প্রচুর, মজুদ, গুরুত্বপূন
The segments are large and profitable enough to serve. A segment should be the largest possible homogeneous group worth going after with a tailored marketing program.
• Accessible: সহজে পরিচালনা করা যায়
The segments can be effectively reached and served.
• Differentiable: পাথক্য করন
The segments are conceptually distinguishable and respond differently to different marketing mix element and program.
• Actionable: কাযকারি
Effective programs can be formulated for attracting and serving the segment
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