Daffodil International University

Help & Support => Common Forum/Request/Suggestions => Topic started by: abu_jafar on September 14, 2014, 03:57:06 PM

Title: How emotional awareness can improve effective communication
Post by: abu_jafar on September 14, 2014, 03:57:06 PM

Emotional awareness—the consciousness of your moment-to-moment emotional experience—and the ability to manage all of your feelings appropriately is the basis for effective communication.
Emotional awareness helps you:
   Understand and empathize with what is really troubling other people
   Understand yourself, including what’s really troubling you and what you really want
   Stay motivated to understand and empathize with the person you’re interacting with, even if you don’t like them or their message
   Communicate clearly and effectively, even when delivering negative messages
   Build strong, trusting, and rewarding relationships, think creatively, solve problems, and resolve conflicts