Daffodil International University
Faculty of Humanities and Social Science => Law => Topic started by: sirazi on November 24, 2015, 06:31:41 PM
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The declaration made by former US President John F. Kennedy in 1962 outlined only four basic consumer rights: (1) the right to safety; (2) the right to be informed; (3) the right to choose; and (4) the right to be heard.
Worldwide consumer movement led by Consumers International (CI), a global federation of over 250 consumer organizations, added four more rights: (5) the right to satisfaction of basic needs; (6) the right to redress; (7) the right to education; (8) the right to a healthy environment. Together these eight rights form the basis for current consumers’ movement worldwide.”
Now-a-days, consumer rights include more sectors like banking, telecommunication etc. In Bangladesh a lot of laws (around 61 laws) are prevailing on consumer rights that aims to ensure safety products and security in service.
In negative sense, a list of consumer rights can be found from the explanation of the term “Acts against consumer rights”.
Section 2 (20) of the Consumer Rights Protection Act, 2009 states that “Acts against consumer rights” mean:
a) Selling or offering to sale at a price higher than the price prescribed by any law or Rule for any product, medicine or service;
b) Knowingly selling or offering to sale any adultered product or medicine;
c) Selling or offering to sale any product which has mixture of any object that is dangerously harmful for human health and mixture of such object with food is prohibited by any Act or Rule;
d) Deceiving people in general by false and untrue advertisement with the purpose of selling any product or service.
e) Not to supply properly the product or service as promised in exchange price;
f) To sale or supply in a weight lesser than that has been promised at the time of such sale or supply;
g) The scale or instruments of weighing using for sale or supply of any product of a business establishment showing over weight that in actual weight;
h) Using less than in promised weight in time of sale or supply of a product;
i) The using ribbon for measuring length in any business establishment showing more length than in actual size;
j) To make or manufacture any counterfeit product or medicine;
k) To sale or offer to sale any date expire product or medicine;
l) Commission of any act which is dangerous to the life or safety of the service consumer that is prohibited under any Act or Rule;
We, therefore, may come to a conclusion that the prevention of the above „acts against consumer rights‟ means to ensure consumer rights.
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We cannot even think that in realities.