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Why call center guys are paid so much..... Part 2

Started by arefin, January 19, 2012, 01:37:19 PM

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arefin

1) Customer : “You’ve got to fix my computer. I urgently need to print document, but the computer won’t boot properly.”
Tech Support : “What does it say?”
Customer : “Something about an error and non-system disk.”
Tech Support : “Look at your machine. Is there a floppy inside?”
Customer : “No, but there’s a sticker saying there’s an Intel inside.”
Tech support : @@@@@
â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"

2) Tech Support: “Just call us back if there’s a problem. We’re open 24 hours.”
Customer: “Is that Eastern time?”

â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"

3) Tech Support : “What does the screen say now?”
Customer : “It says, ‘Hit ENTER when ready’.”

Tech Support : “Well?”
Customer : “How do I know when it’s ready?”
Tech support : *** â€"- ++++
â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"

The best of the lot

4) A plain computer illiterate guy rings tech support to report that his computer is faulty.
Tech: What’s the problem?
User: There is smoke coming out of the power supply.
Tech: (keep quite)
Tech: You’ll need a new power supply.
User: No, I don’t! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You’ll need to replace it.
User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.

Tech support::

10 minutes later, the User is still adamant that he is right. The, tech is frustrated and fed up.
Tech support: hush hush)
Tech: Sorry, Sir. We don’t normally tell our customers this, but there is an undocumented DOS command that will fix the problem.
User: I knew it!
Tech : Just add the line LOAD NOSMOKE.COM at the end of the CONFIG.SYS. Let me know how it goes.

10 minutes later.

User : It didn’t work. The power supply is still smoking.
Tech : Well, what version of DOS are you using?
User : MS-DOS 6.22.
Tech : That’s your problem there. That version of DOS didn’t come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.

1 hour later.

User : I need a new power supply.
Tech support : How did you come to that conclusion?
Tech support : (hush hush)
User : Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn’t compatible with NOSMOKE.

â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"-
Height Of it all (Too Good)

5) Customer : I need a product identification number right now
Customer Care Officer : and may I help u in finding it out?
Cust : sure !!!!
CCO : could u left click on start and do u find ‘My Computer’?
Cust: I did left click but how the hell do I find your, computer?
"Allahumma inni as'aluka 'Ilman naafi'an, wa rizqan tayyiban, wa 'amalan mutaqabbalan"

O Allah! I ask You for knowledge that is of benefit, a good provision and deeds that will be accepted. [Ibne Majah & Others]
.............................
Taslim Arefin
Assistant Professor
Dept. of ETE, FE
DIU

ananda

......................................
Kamanashis Biswas
Assistant Professor
CSE, CIS & CS, FSIT

[Happiness never decreases by being shared - Goutam Buddha]

poppy siddiqua

Poppy Siddiqua
Lecturer, ETE

arefin

"Allahumma inni as'aluka 'Ilman naafi'an, wa rizqan tayyiban, wa 'amalan mutaqabbalan"

O Allah! I ask You for knowledge that is of benefit, a good provision and deeds that will be accepted. [Ibne Majah & Others]
.............................
Taslim Arefin
Assistant Professor
Dept. of ETE, FE
DIU

sethy

Very interesting post. thank you for sharing such type of funny matter.
We want to get more.
Sazia Afrin Sethy
ID:101-11-1366
BBA Department,
Batch: 25th,
Sec: B.