Human Resource Development Institute > HRDI

Employees first, customer second

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Md. Limon Hossain:
Without good employees an organization can not run properly. Those organizations have highly qualified people & retain them are doing best in particular sector. I like the HCL strategy.

mohin:
It’s a complicated subject. W never can define this as separate regard on importance. Both are important for an organization. Customers are the result of success and employees added value in product or services.

So its combination will be optimum uses of importance.

Mohin

ymislam:
Dear All,

I really like this train of thought!

Shibli's idea is that it is the employees, i.e. the teachers and staff who are looking after the students. To understand their job better, both teachers and staff need to share their experiences so that students can be better looked after. The question is how can re-training or sharing of experiences be done?

If anyone has any ideas, I can take a workshop based on the idea.

Best regards.

-Yousuf

shaikat:
I am agree with Shibli sir.

goodboy:
The post of shibli sir about " HCL APPROACH" BY VEENIT NAYAR is really the grand source of wisdom for the wishers who want to be the best driver of business vehicle................

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