An e-revolution has occurred over the last couple of years in the field of communication. Electronic communication involves collection, processing, storage and distribution of information through electronic devices. It is a collective reference to computer, information system, and data communication and computer networking.
Electronic communication is the result of integration of computer hardware, computer software, data-processing, office automation, networked multimedia, video conferencing and e-mail.
Objectives of E-communication:
It is true that now-a-days, the application of e-communication is expanding tremendously in various areas such as- banking, health care, commerce (B2B, B2C, and C2C), marketing, transportation, publishing, entertainment etc. because of-
â€¢Reduction in errors, and incorrect judgment and interpretation.
â€¢Ensuring high productivity and on time information supply
â€¢Improved customer service by high processing speed and less errors.
â€¢Saving administrative cost
â€¢Reduction in cycle time resulting in improved profitability and return on assets
â€¢Better security than the manual system