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** Part-time Job opportunity @ Grameenphone Ltd **

Started by shahalam1984, September 30, 2013, 04:47:03 PM

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shahalam1984

September 30, 2013, 04:47:03 PM
Job Title: Customer Manager

Location: Dhaka,BD

Organization Name: Inbound Contact Center, Customer Service, Commercial

Job Responsibility:
• Provide one-stop quality Customer Service over phone to ensure positive customer experience
• Proactively aware/inform customers regarding GP products/service
• Sale through inbound and outbound contacts
• Capture customer insights and escalate critical issues / complaints and provide timely feedback
• Maintain targeted KPI on a regular basis
• Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance Grameenphone brand image.

Education: Undergraduate Level Student (0 to 60 Credits) or equivalent would be preferable

Experience: No experience required

Special Skills Requirements:
• Effective communication skills
• Positive service mindset with helping attitude
• Ability to work under pressure
• Flexibility
• Basic computer literacy and knowledge in office application

Closing Date: 04-Oct-2013.

** To apply: http://bit.ly/18iwHfS
MD. SHAH ALAM
Assistant Research Officer
Daffodil International University
Cell: 01912953164,
email: shahalam@daffodilvarsity.edu.bd, shahalam1984@gmail.com
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