Dear Mr. Sharif,
Would you prefer a quick reply rather than taking any actual steps to solve problems?
Suppose the authority replies to your post, "Dear Sharif, Thank you for your post. We will solve your problems."
Would only this reply be able to make you happy?
Anyway, the authority have to take care of many more problems that students are not aware of but are connected to it. The authority, of whom you are complaining, is trying their best and utilizing every moments that they have to figure out proper solution to the problems of the whole university. They would prefer a reply saying "The problem is solved" rather than saying "We will solve the problems". Unfortunately some students keep posting till the authority is bound to reply the 2nd one which is "We will solve the problem".
One more thing that you need to know is the forum which you are using to place your complain is actually a place for open discussion on different topics and sharing with others maintaining a positive gesture.
If you do have problems you are always welcome to share with the Coordination Officers then your Department Head.
Shah - Al - Mamun